Caprice Website Policies
Privacy Policy
How do we collect information? What information do we collect from you?
Information is collected when registering on our site, placing an order, subscribing to our newsletter, or filling out online forms. Information collected, as appropriate, may include: Name, E-mail address, Mailing address, Phone number, Credit card information. You are always welcome to visit our site anonymously. As a third party vendor, Google uses DART cookies on our site, enabling it to serve ads to users based on visits to our site and other sites on the Internet. Opting out of the DART cookie is possible by visiting the Google ad and content network privacy policy
What is the purpose of collecting your information?
Any information we collect may be used:
- To provide a personalized online experience
- For improvements to our website to better serve our customers
- To improve customer service
- In order to process transactions
Your public and/or private information will not be sold, exchanged, transferred, or be provided to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- In the administration of a contest, promotion, survey or other features on the site
- To send periodic emails
We will use the email address you provide for order processing only to send you information and updates regarding your order. You may choose to opt-in to our mailing list to receive emails that may include company news, updates, related service product or service information, etc. Detailed instructions to unsubscribe from future emails can be found at the bottom of each email we send, if you so choose.
Is my information safe?
We take the protection of your personal information very seriously and a variety of security measures are in place. We offer the use of a secure server. Any sensitive/credit information you provide is transmitted via secure technology with encryption into our payment gateway provider’s database, which is only accessible by those authorized with special access rights to said systems. Confidentiality is mandatory. Your private information will be erased from our servers upon completion of a transaction.
Cookies Policy
Cookies are small files a site or its service provider transfers to a computer hard drive through the web browser. If you allow the cookies, it enables the site or its service provider’s systems to recognize your browser and remember certain information. We use cookies to track and process the items in your shopping cart. This helps us understand and retain your preferences so when you return to our site we can offer you a better shopping experience through the collected data. We may contract with third party service providers, in order to help us better understand our site visitors. It is only permissible for these providers to use any collected information to help us conduct and improve our business.
You can control the settings which allow or disallow cookies. You may choose to have your computer notify you when cookies are being sent, or you may turn off all cookies through your browser settings. Like most websites, if you choose to turn off cookies some of our services may not properly function. You can still place orders over the phone.
Terms of Use
The products and services we offer for sale on our site are not covered under these terms of use. Those products and services are subject to separate terms and conditions that accompany the associated product or service.
Do we disclose any information to outside parties?
We never sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties, who agree to keep your information private, and assist us with the operations of our website, conducting our business or providing services to you. We may release your information when it is deemed necessary to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. Non-personally identifiable information may be provided to other parties for marketing, advertising or other purposes.
Third party links
At our discretion, we may occasionally include or offer third party products or services on our website. These sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for content and activities of these linked sites. Nonetheless, we endeavor to shield the integrity of our site and welcome any feedback regarding these sites.
Contact Information
Our Address:
Caprice NDC Ltd – Customer Services
1 Jabotinsky Rd., Ramat Gan 5252001 Israel
Telephone:
+972-3-7513317
Email: caprice@caprice.co.il
Returns
Merchandise in original condition may be returned or exchanged within 30 days upon its receipt and must exactly match product data records. It must not be damaged, worn, used or resized (with the exception of special orders). Any original certifications must be returned with the merchandise. Custom orders are non-refundable. Product(s) or diamonds purchased by Caprice at the request of a customer, in order to design and fabricate a custom piece of jewelry, will not be refunded should the customer decide, in the end, not to purchase the jewelry. Returns and exchanges must be approved through a Caprice representative.
Photography
Items viewed on the site may not always represent actual sizes. Distortion may occur due to screen defaults and photography techniques. Some items may be magnified in order to clearly show details, or shown smaller than actual size to display the entire item.
Applicable Laws
This website is maintained in Israel and owned and managed by Caprice NDC Ltd. By accessing this website, both you as the customer and Caprice NDC Ltd agree that the statutes and laws of Israel, without regard to conflict of laws, will apply in all matters related to the use of this website. Furthermore, you agree to the exclusive personal jurisdiction and venue of the Superior Court of Israel.
Accessibility Statement
Caprice NDC Ltd, is dedicated to supporting the accessibility and usability of our website. Providing a positive experience to our customers and stakeholders is of the utmost importance to our company and we strive to seek solutions in leveling the ability for all to access our site with the greatest of ease. Should you have difficulty accessing any areas on our site please call us at +972-3-7513317 or email us at caprice@caprice.co.il. We will be happy to assist you with the information, item or transaction you seek through a communication method that is accessible for you, consistent with applicable law.
Feedback
We would love to hear from you at caprice@caprice.co.il for feedback and suggestions as to ways we can improve the accessibility of this website.
